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Queens University of Charlotte Campus

Master of Healthcare Administration Courses & Curriculum

The 36-credt hour online Master of Health Administration program features an applied curriculum with a hands-on approach that lets you develop your critical thinking skills, business expertise and managerial competencies in real time. These health administration courses place a strong emphasis on applied learning, which means what you learn can be immediately put into practice.

Queens University of Charlotte is a participant in the American College of Healthcare Executives’ (ACHE) Higher Education Network. The framework for these health administration courses online is based on the ACHE five core competencies: communication, leadership, professionalism, healthcare knowledge and business expertise. You will be prepared not only to succeed in business, but to live purposefully by helping to improve the health of patients and your community.

Healthcare Administration Courses Online

MHA 500: Health Services Organization and Delivery — 3 hrs.

This course introduces students to the structure and functions of the U.S. Health Care System - historical, current, and future: at local, regional, state, and national levels. Three recurring and foundational issues of access, cost, and quality will be studied. Students will analyze the interfacing roles between the various health care delivery structures: stakeholders, healthcare resources, types of health services, industries, health services financing, and healthcare coverage, special populations needs, and critical issues in health services. Students will examine the interaction between government organizations and each stakeholder group. A framework for critical analysis of the healthcare system will be provided. (Offered Fall, Spring, Summer)

MHA 530: Organizational Behavior in Health Care Organizations — 3 hrs.

This course provides students with an opportunity to explore organizational theory and behavior within the context of the healthcare environment. This course provides an analysis of how a mission of care and service impact corporate culture, interaction, and behavior within a healthcare organization. Health care organizations will be viewed from the societal, organizational, group, professional, and individual levels. In this course, students will focus on practical applications of theories and concepts of behavior within health care organizations.
Pre-requisite MHA 500. (Offered Fall, Spring, Summer)

MHA 600: Financial Management I — 3 hrs.

This course focuses on the accounting and financial management principles and concepts relevant to healthcare, health services, and public health organizations. This course gives a graduate-level introduction into budgeting, cost determination, and reimbursement in healthcare settings. This class is cumulative with Financial Management II. Students will write an organizational financial assessment and plan for an organization at the end of the Finance II.
Pre-requisite MHA 530. (Offered Fall, Spring, Summer)

MHA 610: Financial Management II — 3 hrs.

This course builds on Financial Management I. This course provides an in-depth understanding of the financial management of health services for decision-making with emphasis on third-party payers, financial statements, capital investments, debt and equity financing, and capital budgeting. The organizational financial assessment and plan will be completed at the end of the course.
Pre-requisite: MHA 600 (Offered Fall, Spring, Summer)

MHA 620: Management and Human Resources of Health Care Organizations — 3 hrs.

This course focuses on understanding human resource management and its impact on organizational decision making. This course explains the theory, law, and practice of human resource management in both public and nonprofit agency sectors as they relate to healthcare and health services delivery personnel. Students will discuss and differentiate the theoretical and practical issues that leaders, managers, and human resources managers utilize in daily operations. Students will explains the interface between human capital, human capital management, and operational functions as they deal with individuals, work teams, and the goals of organizations, communities, and society. Students will describe the human resource trend of moving from a “custodial” function focused on compliance, to moving towards incorporating strategic functions and processes that contribute to achievement of an agency’s mission, goals, and objectives through employee selection, retentions, engagement, and leadership.
Pre-requisite: MHA 610. (Offered Fall, Spring, Summer)

MHA 625: Quality Improvement in Health Care Organizations — 3 hrs.

This course provides fundamentals and tools for assessing, evaluating, and managing the operational processes of defining, assuring, and measuring quality and quality outcomes within an organization. Students will develop and enhance skills in leadership, communication, organizational design, continual quality improvement, outcomes manager, root cause analysis, data design and analysis. The roles of The Joint Commission, Baldrige, and other quality monitoring agencies will be studied as well current issues and evaluation tools with healthcare delivery.
Pre-requisite: MHA 620. (Offered Fall, Spring, Summer)

MHA 630: Managerial Epidemiology, Research, and Statistics — 3 hrs.

This course provides a synthesis of epidemiology as it pertains to identifying, understanding, and managing health and factors that influence outcomes for patients and communities. Students will learn about evidence-based medicine, clinician roles, systems analysis, public health, and disease prevention.
Pre-requisite MHA 625. (Offered Fall, Spring, Summer)

MHA 635: Clinical Issues in Health Services Management — 3 hrs.

This course allows students to gain clinical knowledge and competencies in areas important to stakeholders’ in healthcare organizations. Students will analyze the effects of environment, policies, insurance, and reimbursement on physicians, patients, healthcare workers, managers, administrators, and employers. Relationships, expectations, outcomes, social media, technologies, and health literacy are included as part of the environment.
Pre-requisite MHA 630. (Offered Fall, Spring, Summer)

MHA 640: Health Care Economics and Policy —
3 hrs.

This course enables students to interpret policy and decisions that can impact an organization’s performance from the economic and policy contexts. The course provides an application and understanding of how economic models, demand, supply, decision architecture, and policy affect the medical economy. Influences on demand, especially related to health status, insurance coverage, and income will be analyzed. The impact of market decisions on healthcare services pricing will be evaluated. This evaluation will include pharmaceuticals, genomics, medical devices, biotechnologies and the government as demander and payer of medical care services.
Pre-requisite: MHA 635. (Offered Fall, Spring, Summer)

MHA 645: Health Care Law and Ethics — 3 hrs.

This course explores the legal, political, social, and ethical issues encountered by healthcare professionals and organization. Topics include government regulation of healthcare providers, patient consent, human reproduction, privacy, confidentiality, tax-exemption, antitrust, inurnment, fraud, abuse, abortion, terminal care, mental health, health information management, and individual vs. society benefit. Students will analyze legal and ethical healthcare resources by engaging in interactive discussions and informative research.
Pre-requisite MHA 640. (Offered Fall, Spring, Summer)

MHA 650: Healthcare Information Systems — 3 hrs.

This course provides an overview of various types, uses, and trends of health information technology. This course will help students to develop an understanding of the systems and the use of health information that is used to assist with corporate strategy, project management, population health, and patient care. Emphasis will be placed on case studies of systems utilized in areas such as patient-care, clinical decision-support, disease and demographic surveillance, imaging, simulation, safety, and environmental assessments. Fundamentals of proposing, reporting, and refereeing evaluation studies are covered. Legal and ethical issues related to training, security, confidentiality, and the use of informed consent will also be addressed.
Pre-requisite MHA 645. (Offered Fall, Spring, Summer)

MHA 680: Strategic Planning and Marketing for Healthcare Organizations — 3 hrs.

This course is designed to provide students with the capstone opportunity to apply the theories, models and techniques acquired in preceding courses. Students will write both strategic and marketing plans for an organization. The plans will include human resources, financial, information system, planning, and operational responses to mission, market, and community need.
Pre-requisite MHA 650. (Offered Fall, Spring, Summer).

Get More Information

To learn more about the Queens University of Charlotte online Master of Health Administration, or to receive additional information regarding the program, its curriculum or unique outcomes, complete the request information form or call a program manager toll free at 866-313-2356.