Online Master of Arts in Communication

Communicate with Clarity and Confidence

When so much information is competing for our attention, thoughtful, forward-thinking communication strategies are integral to success.

In the Knight School of Communication’s online Master of Arts in Communication program, you’ll learn under the guided mentorship of seasoned communication faculty who are experts in their field. The MA in Communication program infuses communication theory with practical application to prepare you to employ emerging media and technology to create effective messages to lead work teams, organizations, and diverse audiences. Students will gain an in-depth understanding of relevant, cutting-edge communication strategies and principles with the skills needed to thrive as a communication industry leader.

The program is designed to provide you with added flexibility. You can choose to take online or face-to-face courses at your pace and complete the program in two years. Small class sizes ensure individualized attention and interaction with faculty. Many of our students also have an opportunity to collaborate with faculty on research topics and projects related to their core interests.

Tailor your master’s degree to your interests and career aspirations with optional specializations in Strategic Communication and/or Organizational Communication or choose from relevant electives.

As an alternative to the Master of Arts in Communication degree, you can complete two 15 credit hour standalone certificates in Strategic Communication or Organizational Communication. The two certificates are stackable and by completing both certificates, you can earn the 30 credit hour MA in Communication.

Learn from an expert faculty of communication practitioners as you explore the relationship between principled leadership and effective communication. This online communication degree provides you with the skills to:

  • Demonstrate theoretical and research literacy within the communication discipline
  • Demonstrate the ability to write effectively for a specific audience
  • Apply ethical principles and practices within a communication situation
  • Utilize communication to embrace differences
  • Demonstrate digital and media literacy (Strategic Communication)
  • Apply leadership principles and practices within a communication situation (Organizational Communication)

This online master’s in communication provides you with a fundamental foundation of strategic communication expertise that you can build on throughout your career. The progressive curriculum teaches graduates to analyze information and work effectively within a variety of applied communication frameworks.

Pair Proven Principles with Evolving Technologies

As technology and trends change how we communicate, one element remains constant: human nature. This online communication degree emphasizes universal truths of communication and how to adapt them to complement fast-moving, fast-changing technologies and trends.

You will gain knowledge of human behavior as it relates to communication, organizational dynamics, and strategic skills by learning to identify and understand the needs and motivations of different audiences; analyze specific situations and the best communication approaches and build a relationship of trust with consumers and communities.

These skills will help your messages resonate no matter the communication media — in print, in person, or online.

Strategic Communication Specialization

The Strategic Communication specialization offers you practice in various communication platforms. You will gain essential skills for designing, implementing and managing communication plans and strategies while developing an understanding of critical concepts in communication research, management, marketing, advertising, public relations and more.

Organizational Communication Specialization

The Organizational Communication specialization explores both the theory and practice of effective leadership, team building, group dynamics, and conflict management within an organizational setting. You will focus on the importance of effective group and team communication, which are critical for organizations to achieve their mission and/or goals.

Communication's Key Role

Communication plays a crucial role in organizations. An ability to prioritize work tasks, maintain a positive attitude, and work effectively with a team are three soft skills of highest value to employers. Having the ability to communicate clearly with colleagues is essential to acquiring these skills. Beyond a medium for transmitting information, communication is vital to organizational identity and brand; leadership and empowerment; as well as creativity and innovation.

Coursework in the Queens online master’s in communication degree is applicable to a wide variety of fields, as proven by our students, who hail from a range of industries that include:

  • Marketing, public relations, and corporate communication
  • Health communication
  • Leadership and organization development
  • Training and consulting
  • Human resources
  • Community affairs and development
  • Journalism
  • Education

The diversity of experiences makes for interesting discussions in class, with each student contributing a unique perspective.

Why Choose an Online Graduate Program?

Completing a master’s in communication online offers students the opportunity to advance their careers no matter their personal or professional status. Queens utilizes MyCourses, a robust and agile online learning environment that students can access anytime, from anywhere. Shared blogs, Skype conferencing, instant messaging, and community tools are a few of the many features that make the Queens online graduate student experience uniquely challenging and fulfilling.

Be at the Forefront of the Field

Thanks to the generous support of the Knight Foundation, the Knight School of Communication is a leader in the study and development of digital and media literacy. As a student in the program, you’ll benefit from the school’s immersion in the latest communication channels, practices, research, and thought leadership in existing and emerging forms of media.

Taught by award-winning faculty, the master’s in communication online at Queens encourages entrepreneurial, innovative, and creative communications solutions built on solid practice and theory.

Meet the Program Director

Our faculty is fully committed to making sure students thrive in the program and beyond. Read for more details on how that benefits you in this message from Carolyn Lagoe, Ph.D, Director of the MA in Communication program.

Start the Conversation

Let’s talk about the Master of Arts in Communication with optional specializations in Strategic Communication and/or Organizational Communication or choose from relevant electives. Request more information or call us at 866-313-2356 to speak with an admissions representative.


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